Q1: Are you a factory or trading company? A1: We are a factory and manufacturer. Q2: Can you provide OEM service? A2: Yes. We can do as your request which includes size, material, quantity, design, packaging, logo, etc. Q3: What's your main market? A3: U.S. market and European market. Q4: What are you good at? A4: We are good at making pet beds, pet blankets, pet mats, pet clothes, pet toy, beanbags, etc. Q5: How many days will sample be finished and how we control the sample charge? A5: Samples will be sent within 7 working days after the sample cost and shipping cost is received. But we will refund the sample fee after you place the order.